Legal
Privacy Policy
Last updated: April 2026
1. Who We Are
PatchRays ("we", "us", "our") operates this website as a software distribution service. We are not affiliated with any official software developer. When you interact with our site, you agree to this Privacy Policy.
2. Information We Collect
We collect information you provide directly when you submit a form (buy request, free trial, or activation support request):
- Full name and email address
- Company or office name (optional)
- Country and phone number (optional)
- Message content and software interest
- IP address and browser type (automatic, via server logs)
We do not use tracking cookies, advertising networks, or analytics platforms (e.g. Google Analytics) that identify individual users.
3. How We Use Your Information
- To respond to your buy request, trial request, or support query
- To deliver software files and activation instructions via email
- To send transactional communications related to your order
- To detect and prevent fraud or abuse
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Retention
We retain lead and order data for up to 24 months for support and dispute resolution purposes. You may request deletion of your data at any time by contacting us.
5. Security
This site is served over HTTPS. Form submissions are stored in a secured, encrypted database. Access to stored data is restricted to PatchRays administrators only.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
To exercise any of these rights, contact us via our contact form.
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected by an updated date at the top of this page. Continued use of the site constitutes acceptance of any changes.